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Advocacy Services

Advocacy Services for Western Australia

If you are an NDIS participant in Western Australia and need support to understand your rights, resolve issues, or access services, advocacy organisations can help. Below is a list of independent advocacy services available to NDIS clients in Western Australia. These services are free, confidential, and independent of the NDIA, NDIS providers, and support coordinators.

People With Disabilities Western Australia (PWdWA)

  • Description: PWdWA provides individual and systemic advocacy to empower people with disabilities to exercise their rights and achieve inclusion. They support NDIS participants with issues such as plan reviews, accessing services, and addressing discrimination.
  • Services:
    • Individual advocacy for NDIS applications, reviews, and complaints.
    • Systemic advocacy to address barriers affecting people with disabilities.
    • Information and resources for self-advocacy.
  • Contact:
    • Phone: (08) 9485 8900 or 1800 193 331 (toll-free)
    • Email: info@pwdwa.org
    • Website: www.pwdwa.org
  • Service Area: Statewide

Advocacy WA

  • Description: Advocacy WA offers individual advocacy to support people with disabilities in achieving social change, empowerment, and justice. They assist NDIS participants with navigating the NDIS, resolving issues with providers, and accessing appropriate supports.
  • Services:
    • Support with NDIS planning and appeals.
    • Assistance with complaints and unfair treatment.
    • Advocacy for access to community and government services.
  • Contact:
    • Phone: (08) 9791 1662
    • Email: admin@advocacywa.org.au
    • Website: www.advocacywa.org.au
  • Service Area: South West (e.g., Bunbury, Busselton) and surrounding areas

Developmental Disability WA (DDWA)

  • Description: DDWA provides advocacy, information, and resources to enhance the quality of life for people with developmental disabilities and their families. They support NDIS participants with plan development, reviews, and access to appropriate supports.
  • Services:
    • Individual advocacy for NDIS planning and implementation.
    • Workshops and resources for self-advocacy and NDIS navigation.
    • Support for families and carers.
  • Contact:
    • Phone: (08) 9420 7203 or 1800 996 214 (toll-free)
    • Email: mail@ddwa.org.au
    • Website: www.ddwa.org.au
  • Service Area: Statewide

ACT for Autism

  • Description: ACT for Autism provides advocacy, consultancy, and training services, primarily for NDIS participants with autism. They offer tailored support for plan-managed and self-managed NDIS participants.
  • Services:
    • Advocacy for NDIS plan development and reviews.
    • Support with accessing autism-specific services and therapies.
    • Consultancy for NDIS participants under 16 for therapy program design.
  • Contact:
    • Phone: Contact via website form
    • Website: www.actforautism.com.au
  • Service Area: Statewide, with a focus on autism-specific support

Disability Advocacy Support Helpline

  • Description: A national service providing phone-based advocacy support for people with disabilities, including NDIS participants. The Helpline can connect you to local advocacy services in Western Australia based on your needs.
  • Services:
    • Short-term advocacy support for NDIS-related issues.
    • Referrals to local advocacy organisations.
    • Information in accessible formats (e.g., Easy Read, Auslan, other languages).
  • Contact:
    • Phone: 1800 643 787 (toll-free)
    • Website: www.dss.gov.au (via Disability Gateway)
  • Service Area: Nationwide, including Western Australia

National Disability Advocacy Program (NDAP) Providers

  • Description: The NDAP funds various organisations across Western Australia to provide advocacy support to NDIS participants. These organisations help with NDIS appeals, accessing services, and resolving complex issues.
  • Services:
    • Support for NDIS appeals and internal reviews.
    • Advocacy for rights and inclusion in community and government services.
    • Assistance with complaints about NDIS providers.
  • How to Find a Provider:
    • Visit the Disability Advocacy Finder on Ask Izzy: www.askizzy.org.au
    • Contact the Disability Gateway: 1800 643 787
  • Service Area: Statewide (specific providers vary by region)

Additional Support

  • Disability Gateway: A free, Australia-wide service to help NDIS participants find advocacy services and trusted information.
    • Phone: 1800 643 787
    • Website: www.disabilitygateway.gov.au
  • NDIS Quality and Safeguards Commission: If you’re unhappy with an advocacy service or need to escalate a complaint, contact the Commission.
    • Phone: 1800 035 544
    • Website: www.ndiscommission.gov.au

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