Crisis Support Services

Collective Minds Support Coordination is dedicated to providing NDIS Support Coordination and Psychosocial Recovery Coaching to help participants achieve their goals and enhance their wellbeing. However, we are not a crisis service. If you or someone you know is experiencing a mental health crisis, please seek immediate assistance from the appropriate services listed below.

A mental health crisis may involve overwhelming emotions, suicidal thoughts, or behaviors that pose a risk to yourself or others. If you are experiencing a crisis:

1. Call Emergency Services: If you or someone else is in immediate danger, call Triple Zero (000) for ambulance, police, or fire services.
2. Contact a Crisis Helpline: Use the numbers below to connect with trained professionals who can provide immediate support and guidance.
3. Reach Out to Your Support Network: Contact a trusted family member, friend, or your NDIS support team to let them know you need help.
4. Visit a Hospital Emergency Department: If safe to do so, go to your nearest hospital for urgent mental health assessment and care.

Below is a list of 24/7 crisis helplines and services available in Western Australia for mental health and related emergencies:

Mental Health Emergency Response Line (MHERL)

• Metro: 1300 555 788
• Peel: 1800 676 822
• Provides assessment, specialist intervention, and support for mental health emergencies in the Perth metropolitan and Peel areas.

Rurallink

• Phone: 1800 552 002
• After-hours mental health support for rural and regional Western Australia, available 4:30pm–8:30am weekdays, 24 hours on weekends and public holidays.

Lifeline

• Phone: 13 11 14
• 24/7 crisis support and suicide prevention services, including phone, text (0477 13 11 14), and online chat.

Suicide Call Back Service

• Phone: 1300 659 467
• 24/7 counseling for people experiencing suicidal thoughts, caring for someone at risk, or bereaved by suicide.

Beyond Blue

• Phone: 1300 22 4636
• 24/7 support for anxiety, depression, and mental health concerns, with online chat available.

13YARN

• Phone: 13 92 76
• 24/7 crisis support for Aboriginal and Torres Strait Islander peoples, staffed by Indigenous crisis supporters.

Kids Helpline

• Phone: 1800 55 1800
• 24/7 counseling for children and young people aged 5–25, with online chat and email support.

CAMHS Crisis Connect

• Phone: 1800 048 636
• 24/7 phone and video call support for children and young people experiencing mental health crises, plus advice for families and carers.

Crisis Care

• Phone: (08) 9223 1111 or 1800 199 008 (country callers)
• After-hours support for child safety, family and domestic violence, homelessness, and crisis counseling.

Samaritans Crisis Line

• Phone: 135 247 or 1800 198 313 (country callers)
• 24/7 confidential support for people experiencing distress across Western Australia.